08 · RevenueIn build
Renewal and churn risk agent
Watches usage, seat changes, invoice behavior and support tone to find accounts that are drifting, then runs the pre-renewal outreach that fits each one.
At a glance
- What it replaces
- A renewal calendar reminder 30 days out, when the decision was already made.
- Time to first result
- Risk list on day one, outreach in week two.
- Data we need from you
- Usage, billing and support exports for the last two quarters.
- Runs inside
- Billing
- Product analytics
- CRM
How it runs
A day in the loop.
Each step names what the agent does alone and where it hands off. The hand-offs are the product.
- 01
Watch the signals
Usage, seats, invoice behavior and support tone together.
Agent - 02
Flag the drift
Accounts ranked by risk with the reason attached.
Agent - 03
Approve concessions
Any discount or executive outreach is yours to sign off.
You - 04
Run the outreach
Pre-renewal sequence fitted to each account.
Agent
Control
Where a human stays in the loop.
Default gates for this solution. You can add more. You cannot remove the ones marked required.
- 01required
Any discount or concession offer
- 02default
Executive-level outreach
Scope it
Scope renewal risk against your data.
Ninety minutes. You bring usage and billing exports. You leave with a build estimate and the gates written down.
- No slide deck. We work in your numbers.
- If the agent is the wrong tool, we say so in the room.